Frequently asked questions
Molecusan supplements are premium natural food supplements formulated using unique combinations of bioactive plant extracts, vitamins, and minerals. Each product is developed through extensive scientific research and practitioner collaboration, with immune system support, antioxidant protection, and high bioavailability at the heart of every formulation.
Molecusan supplements are premium natural food supplements formulated using unique combinations of bioactive plant extracts, vitamins, and minerals. Each product is developed through extensive scientific research and practitioner collaboration, with immune system support, antioxidant protection, and high bioavailability at the heart of every formulation.
Molecusan products are designed to support multiple systems in the body simultaneously. Depending on the product, they may support normal immune function, help protect cells from oxidative stress, contribute to healthy energy levels, support normal nervous system function, and help maintain mucous membranes — all through their carefully selected combination of plant extracts, vitamins, and minerals
Molecusan products are designed to support multiple systems in the body simultaneously. Depending on the product, they may support normal immune function, help protect cells from oxidative stress, contribute to healthy energy levels, support normal nervous system function, and help maintain mucous membranes — all through their carefully selected combination of plant extracts, vitamins, and minerals
Bioavailability is central to how Molecusan products are designed. We use a patented supersaturated emulsion and a specialised manufacturing process that has been shown to significantly enhance absorption of active plant compounds compared to standard supplement blends. Capsule products are also formulated for delayed intestinal release, helping to protect active ingredients from stomach acid degradation.
Capture is the exception to this rule — it is specifically designed to remain within the gut, where it binds and absorbs toxins locally, without being absorbed through the gut wall.
Bioavailability is central to how Molecusan products are designed. We use a patented supersaturated emulsion and a specialised manufacturing process that has been shown to significantly enhance absorption of active plant compounds compared to standard supplement blends. Capsule products are also formulated for delayed intestinal release, helping to protect active ingredients from stomach acid degradation.
Capture is the exception to this rule — it is specifically designed to remain within the gut, where it binds and absorbs toxins locally, without being absorbed through the gut wall.
Molecusan products are made from natural plant-based ingredients and are generally well tolerated. All products are vegan, free from unnecessary additives, and developed with safety and quality at the forefront. As with any food supplement, individuals with specific health conditions, allergies (Liquid Spectrum may contain traces of soy, milk, and nuts), or sensitivities should review the ingredient list and consult a healthcare professional if unsure.
Molecusan products are made from natural plant-based ingredients and are generally well tolerated. All products are vegan, free from unnecessary additives, and developed with safety and quality at the forefront. As with any food supplement, individuals with specific health conditions, allergies (Liquid Spectrum may contain traces of soy, milk, and nuts), or sensitivities should review the ingredient list and consult a healthcare professional if unsure.
Molecusan products are natural food supplements; however, some plant extracts and nutrients can interact with certain medications. If you are taking prescription medication or have an ongoing health condition, we recommend consulting your GP or healthcare practitioner before starting any new supplement regimen. Molecusan also offers a dedicated Healthcare Practitioner account for clinicians who wish to recommend products within a supervised context.
Molecusan products are natural food supplements; however, some plant extracts and nutrients can interact with certain medications. If you are taking prescription medication or have an ongoing health condition, we recommend consulting your GP or healthcare practitioner before starting any new supplement regimen. Molecusan also offers a dedicated Healthcare Practitioner account for clinicians who wish to recommend products within a supervised context.
Our capsules are not intended to be opened and consumed directly. To ensure delayed release of the active ingredients in the intestine, we recommend taking them whole. If you need more tailored advice please consult with your healthcare provider.
Our capsules are not intended to be opened and consumed directly. To ensure delayed release of the active ingredients in the intestine, we recommend taking them whole. If you need more tailored advice please consult with your healthcare provider.
Liquid Spectrum contains approximately 7g of sugar per 25ml daily dose. Sugar has been included as, per our bioavailability studies, it has been shown to enhance absorption of the plant extracts.
Liquid Spectrum contains approximately 7g of sugar per 25ml daily dose. Sugar has been included as, per our bioavailability studies, it has been shown to enhance absorption of the plant extracts.
All our products are currently vegan and vegetarian for any products that are not vegan/vegetarian friendly these will be listed against the individual product.
All our products are currently vegan and vegetarian for any products that are not vegan/vegetarian friendly these will be listed against the individual product.
At this moment we don't have any research on using our products in children. therefore cannot make any recommendations.
At this moment we don't have any research on using our products in children. therefore cannot make any recommendations.
Our capsule products have a shelf life of at least 2 years (unopened), the Liquid Spectrum emulsion has a shelf life of at least 18 months. Our sprays have a minimum shelf life of 1 year and the best-before date is always indicated on the underside of the product.
Our capsule products have a shelf life of at least 2 years (unopened), the Liquid Spectrum emulsion has a shelf life of at least 18 months. Our sprays have a minimum shelf life of 1 year and the best-before date is always indicated on the underside of the product.
You can store all our products at room temperature and in a dry place. It would also be ideal to protect them from direct sunlight. If you like, you can store the opened Liquid Spectrum bottles in the refrigerator.
You can store all our products at room temperature and in a dry place. It would also be ideal to protect them from direct sunlight. If you like, you can store the opened Liquid Spectrum bottles in the refrigerator.
While we take every care in the manufacturing of our products, some Molecusan products may contain or be produced in facilities that also handle common allergens, including gluten, soy, dairy, and tree nuts. Ingredients and allergen information for each product are listed in full on the product label. We always recommend checking the label carefully before use, particularly if you have a known allergy or food sensitivity. If you are unsure whether a product is suitable for you, please consult your healthcare practitioner before taking it.
While we take every care in the manufacturing of our products, some Molecusan products may contain or be produced in facilities that also handle common allergens, including gluten, soy, dairy, and tree nuts. Ingredients and allergen information for each product are listed in full on the product label. We always recommend checking the label carefully before use, particularly if you have a known allergy or food sensitivity. If you are unsure whether a product is suitable for you, please consult your healthcare practitioner before taking it.
We work in close partnership with our manufacturer in India, who holds certification to ISO and FSSC 22000 standards, among others. Certificates of Analysis are available for every batch of raw materials, covering testing for heavy metals, pathogens, and manufacturing quality and consistency.
We work in close partnership with our manufacturer in India, who holds certification to ISO and FSSC 22000 standards, among others. Certificates of Analysis are available for every batch of raw materials, covering testing for heavy metals, pathogens, and manufacturing quality and consistency.
You can have our products delivered to England, Scotland and Wales.
You can have our products delivered to England, Scotland and Wales.
We offer payment by credit card, Paypal and purchase on account via Klarna. Shop Pay, Google Pay and Paypal are available for express checkout.
We offer payment by credit card, Paypal and purchase on account via Klarna. Shop Pay, Google Pay and Paypal are available for express checkout.
If you place your order before 12 noon, we will usually dispatch your products on the same day. You will receive your delivery usually within 2-3 working days.
If you place your order before 12 noon, we will usually dispatch your products on the same day. You will receive your delivery usually within 2-3 working days.
It may be possible to amend your order, provided it has not yet been sent to the warehouse for processing. If you need to make any changes, please contact us as soon as possible at contact@molecusan.co.uk.
It may be possible to amend your order, provided it has not yet been sent to the warehouse for processing. If you need to make any changes, please contact us as soon as possible at contact@molecusan.co.uk.
Shipping is FREE on all orders over £100 all orders under £100 will be charged £9 for delivery.
Shipping is FREE on all orders over £100 all orders under £100 will be charged £9 for delivery.
Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions for tracking your package. You can use this tracking number on our shipping carrier's website to monitor your order's status and location.
Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions for tracking your package. You can use this tracking number on our shipping carrier's website to monitor your order's status and location.
- Cancellation period is 14 days after receiving the goods. Please notify us of any returns as soon as possible or within the 14 days cancellation period. Before returning your goods, you must first email us to clarify Reason for Return. Upon acceptance of the return we will issue you with a refund
- Returns must be sent to us within 14 days of the cancellation period.
- Please notify us of any returns via email before sending back any items and include your invoice number within the parcel. We cannot guarantee a refund or refunds may be delayed if your invoice number isn’t included in the parcel.
- Items must be unused and in all original packaging with seals intact to receive a full refund. You cannot cancel your order or demand a refund once you have opened the products health seal, or if you have used the product. We cannot accept and issue a refund for any item which is damaged.
- Orders will not be refunded until the items have been received and inspected by us. We will process the refund back to the original credit/debit card/PayPal account used to purchase the item.
Please note we do not take any responsibility for items lost or damaged when being returned to us, to avoid problems ensure items are packed securely, keep a proof of postage receipt from the post office or send the items back to us via a tracked/recorded service which insures the value of your goods.
- Cancellation period is 14 days after receiving the goods. Please notify us of any returns as soon as possible or within the 14 days cancellation period. Before returning your goods, you must first email us to clarify Reason for Return. Upon acceptance of the return we will issue you with a refund
- Returns must be sent to us within 14 days of the cancellation period.
- Please notify us of any returns via email before sending back any items and include your invoice number within the parcel. We cannot guarantee a refund or refunds may be delayed if your invoice number isn’t included in the parcel.
- Items must be unused and in all original packaging with seals intact to receive a full refund. You cannot cancel your order or demand a refund once you have opened the products health seal, or if you have used the product. We cannot accept and issue a refund for any item which is damaged.
- Orders will not be refunded until the items have been received and inspected by us. We will process the refund back to the original credit/debit card/PayPal account used to purchase the item.
Please note we do not take any responsibility for items lost or damaged when being returned to us, to avoid problems ensure items are packed securely, keep a proof of postage receipt from the post office or send the items back to us via a tracked/recorded service which insures the value of your goods.