Shipping policy
1. Shipping Information
- We ship to England, Scotland and Wales.
- Orders are processed and sent out for delivery within 4 business days.
- Estimated delivery times and costs are displayed at checkout.
- Customers are responsible for any applicable customs duties or taxes.
2. Order Tracking Once shipped, you will receive a tracking number via email.
3. Returns & Refunds
- You have 14 days from the date of receipt to return an item.
- Items must be unused and in original packaging.
- To request a return, contact us at contact@molecusan.co.uk.
- Refunds will be processed within 14 days of receiving the returned item.
4. Damaged or Incorrect Items If you receive a defective or incorrect item, please notify us within 14 days for a replacement or refund.
5. Contact Us For any questions about shipping or returns, email us at contact@molecusan.co.uk.
Last Updated: 3.02.2026