Shipping policy

1. Shipping Information

  • We ship to England, Scotland and Wales.
  • Orders are processed and sent out for delivery within 4 business days.
  • Estimated delivery times and costs are displayed at checkout.
  • Customers are responsible for any applicable customs duties or taxes.

2. Order Tracking Once shipped, you will receive a tracking number via email.

3. Returns & Refunds

  • You have 14 days from the date of receipt to return an item.
  • Items must be unused and in original packaging.
  • To request a return, contact us at contact@molecusan.co.uk.
  • Refunds will be processed within 14 days of receiving the returned item.

4. Damaged or Incorrect Items If you receive a defective or incorrect item, please notify us within 14 days for a replacement or refund.

5. Contact Us For any questions about shipping or returns, email us at contact@molecusan.co.uk.

Last Updated: 3.02.2026