Terms and Conditions

1. Introduction
Welcome to Molecusan UK Limited ("we," "our," "us"). These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these terms.

2. Company Information
Molecusan UK Limited
Registered Address: Unit 6 Pegasus Ct, North Ln, Aldershot GU12 4QP
Email: info@molecusan.co.uk
Phone: +44 1252 228570
Company Registration Number: 15904720
VAT Number: 496 7288 22

3. Contract Formation

- Your order represents an offer to purchase our products. A contract is formed when we send you an order confirmation email.

- We reserve the right to refuse or cancel any order at our discretion.

4. Prices and Payment

- All prices are listed in GBP and include VAT (as applicable).

- Payment methods accepted: ShopifyPay & Paypal.

- Full payment must be received before dispatch.

5. Shipping and Delivery

- We deliver to England, Scotland, Northern Ireland. Estimated delivery times and costs are provided at checkout.

- Delays due to unforeseen circumstances (e.g., customs, postal disruptions) are beyond our control.

- If a package is lost or damaged during transit, please contact us within 2 days.

6. Right of Withdrawal (Cancellation & Returns Policy)

- Consumers have the right to cancel an order within 14 days of receiving the goods.

- To request a return, contact us at info@molecusan.co.uk with your order details.

- Returned items must be unused and in their original packaging.

- Refunds will be processed within 14 days of receiving the returned items.

7. Warranty and Liability

- We guarantee that our products are free from defects at the time of delivery.

- If an item is defective, please notify us within 14 days to arrange a replacement or refund.

- Our liability is limited to the purchase price of the product and does not cover indirect or consequential losses.

8. Data Protection & Privacy

- Your personal data is processed in accordance with our Privacy Policy.

- We comply with UK-GDPR regulations and ensure the protection of your data.

9. Governing Law & Dispute Resolution

- These Terms and Conditions are governed by the laws of England and Wales.

- Any disputes will be resolved in the courts of England and Wales.

10. Amendments to These Terms

- We reserve the right to update these Terms and Conditions at any time. The latest version will be available on our website.

For any questions, please contact us at info@molecusan.co.uk.

Last Updated: 13.08.2025